Thrive Sensory (https://thrivesensory.com.au), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.
By using our website, you agree to the terms of this policy.
Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Billing and shipping address
Order history and transaction details
Demographic information such as postcode
Any information you provide through contact forms or customer enquiries
We may also collect non-identifiable information such as browser type, device information and website usage data.
How We Use Your Information
We use your personal information to:
Process and fulfil orders
Provide customer support
Respond to enquiries
Improve our products and website
Send marketing communications (only where you have opted in)
Comply with legal obligations
We will not sell, rent or trade your personal information.
Disclosure of Personal Information
We may disclose your information to:
Payment processors
Shipping and courier providers
IT and website service providers
Professional advisers where required
Government authorities where required by law
Some third-party service providers may store data outside Australia. We take reasonable steps to ensure your information is handled securely.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no online data transmission can be guaranteed as completely secure.
Cookies
Our website uses cookies to improve user experience and analyse website traffic.
Cookies help us understand how visitors use our website but do not personally identify you.
You may disable cookies through your browser settings, though some website features may not function correctly.
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
To make a request, please contact us using the details below.
Marketing Communications
If you have opted in to receive marketing communications, you may unsubscribe at any time using the unsubscribe link or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this website.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Thrive Sensory
Email: info@thrivesensory.com.au
Adelaide, South Australia